Go to Logs → Email Logs to see a record of all outgoing emails sent by BeanRails on behalf of your team — including invoice sends, quotation sends, and notification emails.
Columns
| Column | Description |
|---|---|
| Time | Timestamp when the email was sent or attempted |
| Status | Delivery result — see Statuses below |
| Entity | The type of record the email relates to (e.g. Invoice, Quotation) |
| Entity Number | The document number or ID of the related record |
| Subject | Email subject line |
| Recipient | The email address the message was sent to |
| Error | Error message if delivery failed |
Statuses
| Status | Meaning |
|---|---|
| Sent | Email was accepted for delivery |
| Failed | Email could not be delivered; see the Error column for details |
| Blocked | Email was not sent, typically because the recipient address is suppressed or invalid |
Tip
If a customer says they did not receive an email, check the Email Logs to confirm whether it was sent and to which address.