Works are the core of BeanRails. Every service appointment is a work.
Creating a Work
- Go to Works → + New Work
- Select a Contact (client / work site)
- Set the date and time
- Assign a technician
- Add work details — service type, description, notes
- Click Save
The technician will see the work immediately in their mobile app.
Work Statuses
| Status | Meaning |
|---|---|
| Scheduled | Work created, not yet started |
| In Progress | Technician has started the work |
| Completed | Technician marked work as done |
| Cancelled | Work was cancelled |
Attaching Documents
You can attach certificates, reports, or other documents to a work:
- Open the work
- Scroll to the Documents section
- Click Upload and select the file
Technicians can view these documents in the mobile app.
Submissions
When a technician completes a work, they upload photos as proof. You can view these under the work's Submissions tab.
Work History
All past works for a contact are visible under the contact's profile. Use this to track service history per client.