Contact Groups

Contact Groups let you organise contacts into named segments — for example, Premium Clients, Residential, or Commercial — and control which team members can see them.

Accessing Contact Groups

Go to Settings → Contact Groups.

Contact Groups Table

Column Description
Name Group name
Description Optional notes
Members Team members assigned to this group
Created At Date the group was created

Creating a Contact Group

  1. Click + Add Group
  2. Fill in the fields:
Field Description
Group Name Required label for the group
Description Optional notes
Members Team members assigned to manage or view this group
  1. Click Save

Adding Contacts to a Group

Open a contact from the Contacts list and assign it to one or more groups from the contact's detail page.

Editing a Group

Click on any group row to edit its name, description, or assigned members.

Deleting a Group

Click the delete icon on a group row to remove it. Deleting a group does not delete the contacts or members it contained.

Tip

Use groups with the Access assigned contacts only role permission to restrict each team member to only seeing the contacts in their assigned group.