WhatsApp Logs

Go to Logs → WhatsApp Logs to see a record of all outgoing WhatsApp messages sent by BeanRails on behalf of your team.

Columns

Column Description
Time Timestamp when the message was sent or attempted
Status Delivery result — see Statuses below
Entity The type of record the message relates to (e.g. Invoice, Quotation)
Entity Number The document number or ID of the related record
Recipient The phone number the message was sent to
Error Error message if delivery failed

Statuses

Status Meaning
Sent Message was accepted for delivery
Failed Message could not be delivered; see the Error column for details
Blocked Message was not sent, typically because the recipient number is suppressed or invalid