Custom Headers let you add extra fields to contacts, addresses, and work orders — for example, a Purchase Order Number or Project Reference field. The values entered in these fields appear on the relevant record and can be printed on PDFs.
Accessing Custom Headers
Go to Settings → Custom Headers.
The page has four tabs, one for each record type:
| Tab | Where the field appears |
|---|---|
| Contact | Contact detail page |
| Contact Address | Contact address section |
| Document Address | Document billing/shipping address |
| Work | Work order detail page |
Custom Headers Table
Each tab shows a table with these columns:
| Column | Description |
|---|---|
| No. | Display order (drag rows to reorder) |
| Name | Field label shown on the record |
| Type | System (built-in) or Custom (user-created) |
| API Field Name | Internal field identifier for integrations |
| Field Type | Text, Number, Textarea, or Dropdown |
| Required | Whether the field must be filled in |
| Enabled | Whether the field is currently active |
Adding a Custom Header
Each tab supports up to 10 custom headers. The + Add Custom Header button is disabled when the limit is reached.
- Select the tab for the record type you want to customise
- Click + Add Custom Header
- Fill in the fields:
| Field | Description |
|---|---|
| Name | Label shown on the record (required) |
| API Field Name | Optional identifier for external integrations |
| Field Type | Text, Number, Textarea, or Dropdown |
| Field Options | If Dropdown is selected, enter the option values here |
| Required | Toggle on to make the field mandatory |
| Enabled | Toggle on to make the field visible |
| Display in table | Toggle on to show the field as a column in list views |
- Click Save
Reordering Headers
Drag rows up or down in the table to change the display order. The order saves automatically when you drop the row.
Editing a Header
Click the edit icon or click anywhere on a row to open the edit modal. System headers (Type: System) have limited editable fields.
Deleting a Header
Click the delete icon to remove a custom header. System headers cannot be deleted.
Tip
Custom headers are useful when clients require a reference number (like a PO number) on an invoice — add it as a required field so it's never forgotten.